docotive : HIPAA Compliance
docotive provides optional compliance with the Health Insurance Portability and Accountability Act (HIPAA) for clients who anticipate creating documents that include personal health information (PHI). Kindly review the details below and submit your request for HIPAA compliance using the form at the end.
How docotive Ensures Compliance with HIPAA
Our services are designed to adhere to HIPAA regulations and standards, featuring robust encryption to protect customer information containing health data, both when stored and during transmission, as well as at rest, throughout the document generation process.
We have established comprehensive data protection policies, which include ongoing employee training to equip our team with the necessary skills to secure protected information.
Moreover, we have Business Associate Agreements (BAA) in place with our subcontractors and sub-processors who may manage customer information containing PHI on our behalf, including our cloud service provider (AWS) and our email service provider (Google). For those subcontractors and sub-processors that do not provide HIPAA compliance or a BAA, we ensure that no PHI is processed through their systems.
Opting into HIPAA Compliance with docotive
To opt into Docotive’s HIPAA compliance, you must be subscribed to an Enterprise plan, which includes a minimum of 1,000 monthly documents. The Free, Basic, and Professional Plans do not qualify for HIPAA compliance.
Additionally, a Business Associate Agreement (BAA) with monday.com is required. Since Docotive operates on the monday.com platform and utilizes its APIs to access your data (which may include PHI), our BAA will only be valid if your monday.com BAA remains active and in good standing at all times.
To initiate the process, please contact us at support@docotive.com
